UK DELIVERY
Carrier - Royal Mail Tracked 24
Delivery Time - 1-2 Working Days

Cost on orders up to £99.99 - £3.77

 Cost on orders £100+ - FREE

Carrier - Royal Mail Tracked 48
Delivery Time - 2-3 working days

Cost on orders up to £29.99 - £2.95

Cost on orders over £30 - FREE

INTERNATIONAL ORDERS

All international orders are sent tracked with Royal Mail. Shipping starts from £8.95 but depends on the country of destination.

DISPATCH

Orders are dispatched Monday - Saturday. Once your order has been placed, pleased allow up to 48 hours for your order to be processed & dispatched. This is not included within the delivery time. 

Please note these are the delivery times that Royal Mail advises however we are not responsible for external factors that may effect this. The number of days refers to working days Monday - Friday.

We are also not responsible for additional charges incurred from international taxes.

RETURNS

If you receive an item which is faulty you must notify us within 14 days of  receiving. Once we have inspected the item and approve it is faulty we will exchange this for you. All returns must be un opened and un used. 

We are not responsible for any damage or theft after your parcel has left the post office. If you have any concerns regarding damage to a product, please contact us and we will create a case with Royal Mail and do our best to find a solution.

We always recommend returning your items via a recorded service as we unfortunately cannot be held responsible for any items that do not reach us. Original shipping charges are non-refundable.

Items must be returned in their original packaging and cannot be opened.

REFUNDS (if applicable)
Refunds are only valid for un opened and un used products. If you have removed any security seals we unfortunately cannot refund your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your refund will be processed to the original payment method. 

EXCHANGES 
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@lslashes.shop including your order number and we will advise where to send your item back to.